Privacy Policy

Last Updated: January 25, 2026

1. Introduction

Welcome to VietnamDentalGuide.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to find dental care in Vietnam.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about dental services.

Personal Identity Information: Name, email address, phone number, and nationality.
Health & Dental Information: Information regarding your dental condition, treatment needs, medical history, and any files you upload (e.g., X-rays, photos of your teeth) for the purpose of obtaining a quote or consultation.
Technical Data: We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and location.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

To Facilitate Dental Services: The primary use of your data is to connect you with the specific dental clinics you are interested in. We forward your inquiry details (Name, Phone, Dental Needs) to the selected clinic so they can provide you with a consultation or quote.
To Provide Expert Assistance: Our internal support team uses your data to help match you with suitable specialists if you request a recommendation.
To Improve Our Services: We use technical data for analytics to understand how users interact with our site and to improve user experience.
Communication: To send you administrative information, such as confirmations, updates to our terms, or responses to your inquiries.

We value your trust and do not sell your personal information to third parties for marketing purposes. We only share information in the following situations:

With Dental Providers: When you submit a "Get a Quote," "Book Appointment," or "Contact Clinic" form, you explicitly authorize us to share the information provided in that form with the respective dental clinic(s) to facilitate your request.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like Google Analytics) to access or store information. This helps us analyze web traffic and improve our website performance. You can choose to disable cookies through your individual browser options, but this may affect your ability to use certain features of the Site.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process (including SSL encryption). However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

Depending on your location, you may have the following rights regarding your data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Deletion: You have the right to request that we erase your personal data, under certain conditions.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at privacy@vietnamdentalguide.com.

8. Third-Party Websites

Our Site contains links to third-party websites (e.g., official websites of clinics, maps, social media). This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

11. Contact Us

If you have questions or comments about this policy, you may email us at: privacy@vietnamdentalguide.com